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Refund & Exchange Policy

BUYCOIN.COM does not offer refunds, however we provide all of our customers with an exchange priviledge. This right is limited to fourteen (14) days from the date on which the customer receives their items. The exchange priviledge only applies to customers who notify our Customer Service Department by telephone at 888.461.9008 or by email at within fourteen (14) days from the date on which the customer receives their item and keeps the item in its original packaging. The Customer Service Department will give you instructions on how to return your items.

Shipping and handling charges are non-refundable. For returns, you must carefully package the Product, you are responsible for the cost of return shipping. BUYCOIN.COM reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.

We want our customers to be pleased with their purchases. If for any reason you have a problem, please feel free to call our offices and discuss it with us. We will always do our best to accommodate you. If an exchange is requested, we reserve the right to find an acceptable replacement or refund your money if an acceptable replacement is not available.

Privacy Policy

We neither sell nor share any customer information to third parties

We act to protect your privacy automatically. We will never require that you take any action or instruct us in any manner in order for us to maintain your confidentiality or privacy of your information.

All employees and associates are responsible for, and take great precautions to safeguard your customer information.

We are committed to protecting your customer information in every transaction without fail.

We believe that protecting your privacy is an integral part of the customer service we provide to you. We value your relationship, and we work diligently every day to honor the trust you place in us. Thank you for letting us serve you.

Current Spot Prices:

Gold: $1274.98

Silver: $14.46

Platinum: $816.00

buycoin - a Swiss America Trading Company
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